This opinion piece argues that even if AI is a major economic revolution, that does not justify any price. Investors who ignore valuation risk are the real danger, the author says.
This column explains how actionable AI can help logistics companies spot and resolve operational bottlenecks faster.
A small business can be known to AI systems in a market without being recommended there. For exporters, this column argues, generative engine optimisation should start before they set up abroad.
This opinion piece argues that the fascination with AI stems less from its promises than from the trauma of having missed the internet revolution, leading people to panic early rather than understand late.
This column says customer service is moving toward orchestrators that coordinate small AI agents and agent-to-agent exchanges to handle customer requests.
With Google's AI mode, WhatsApp and RCS replacing SMS, this column argues that digital is turning conversational. Retailers should adopt a 'Conversations First' mindset, as they once did with mobile.