Inside Mark Zuckerberg's decision to pull the trigger on Meta's AI agent
Meta held back Muse, its AI agent app, for months over safety concerns. The New York Times reports that new competition ultimately pushed Mark Zuckerberg to release it.
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Why AI agents are going rogue
New York Times journalists Sheera Frenkel and Dylan Freedman explain what AI agents are and how they differ from chatbots. They also look at why AI companies are now worried about them.
Presentation: Ontology-driven observability: building the end-to-end knowledge graph at Netflix scale
Netflix engineers describe how they handle observability across 38 million events per second by replacing reactive monitoring with an AI-driven operational ontology. Agentic workflows built on Claude and graph databases support automated triage, root-cause analysis and self-healing systems.
The end of the digital fortress: how AI is rewriting the rules of loyalty
AI assistants are pulling customer relationships away from retailers' own channels. To stay relevant, loyalty programs will need to be interoperable, instant and secure.
Asana cuts model costs 76x in browser tests with GPT-6.1 Sol
Asana says its browser agent became 76 times cheaper and 5 times faster in tests. The company used OpenAI models in Codex to get there and plans to offer customers more capable models.
The ROI of agentic AI hinges on the local/cloud trade-off
In retail, agentic AI calls for a hybrid architecture that mixes on-premises and cloud AI. The balance affects cost, security, sovereignty and performance.