Vercel is pitching an enterprise offering aimed at governing AI-built software as non-developers increasingly create their own tools. The company says enterprise token use on its AI Gateway has quadrupled in three months and warns that unchecked vibe-coded apps can expose private data.
Vercel's Token Pass, in early access for Pro teams, costs $30 a month and includes $80 of monthly credit for GLM 5.3 and Kimi K3, with more models planned. It works with coding agents through AI Gateway and has zero data retention on by default.
A survey of 435 customer-service professionals finds AI is mostly used to draft messages and look up information. Its concrete benefits remain limited so far.
Software can already collect invoices, read them and match them to payments, and AI is extending what it can do. Business owners hope to spend less time on paperwork while accounting firms aim to produce accounts more efficiently, though results depend on the service chosen.
This column argues that customers will increasingly ask an AI where to shop instead of searching for a store on Google. That shift pushes local visibility toward a recommendation model.
A page that looks convincing in a preview can hide a broken link or content swapped by JavaScript. This column argues that sites built with AI should be delivered on the basis of verifiable results.