Generative AI makes writing requests, complaints and appeals almost free for citizens, while processing them still falls to civil servants. A study counts 84 suspected cases of overloaded public services in eleven jurisdictions; in France, the AI share of rising appeals is not measured, but the administration can already reject abusive requests.
Etsy will no longer allow AI-generated recipes and patterns on its marketplace. It also set clearer rules on AI use, including a ban on bot-generated listings made without any human involvement.
Meta has revised its business terms to drop language suggesting it could freely train AI models on news sites. Legal experts say the change falls short, because other wording would still allow Meta to scrape content.
At Smarsh's EDGE event, the archive of employee communications that financial firms keep for regulators was pitched as a source of business intelligence. AI can now analyze a year of emails, messages and AI prompts, but that makes governance the starting point.
The Defense Logistics Agency has awarded Leidos a five-year, $95 million contract to bring AI automation and cloud tools to ELMS, the Pentagon system tracking more than 80 million items of government property. Leidos has supported the system for over 21 years.
A Guardian editorial uses this week's scramble to patch critical PHP flaws to argue that AI cuts both ways in security: it helped uncover the bugs but could also speed up their exploitation. The paper says global regulation must move forward despite resistance from the current US administration.