Thought Industries launched Lens, an AI product that flags conflicting information in a company's product knowledge before it reaches customers. It joins the firm's course software in a new Customer Knowledge AI Platform aimed at knowledge silos.
Scaled Cognition, which builds models for customer service agents, introduced Voice, a text-to-speech model. The company says it pronounces account numbers and addresses more accurately and costs less than rivals; it is available via API or self-hosted.
Lightroom's mobile app on iOS, iPadOS and Android now uses generative AI to open closed eyes in photos. When it detects people with eyes shut, it offers the fix automatically.
OpenAI released a ChatGPT extension for Google Chrome that can interact with open tabs and carry out actions in the browser. It is an extension rather than a native integration.
Shared conversations with Meta's Muse assistant exposed users' personal and business information. Meta has suspended the sharing feature while it investigates the privacy issue.
France's CNSA had disability centres (MDPH) test an AI tool that sorts scanned paper files and checks whether applications are complete, using files of deceased people as test data. Site reports were due on 30 September, but as of 20 October the results and method had not been published.