ServiceNow has announced new controls for governing AI agents, along with updates to its EmployeeWorks portal. Employees will be able to build specialised assistants and automate routine tasks without coding.
XDC Network has chosen Concordium as the exclusive identity provider for XDC AI, its marketplace for agent payments. Agents will be able to prove which person or business is behind them, a question of accountability as they gain financial powers.
Google's AI-powered Universal Cart, first previewed at I/O in May, is rolling out in the US in the Gemini app and Google Search. It arrives in time for Black Friday and holiday shopping.
Even agents built on top models struggle to complete complex tasks inside a given product reliably, so teams write large numbers of evaluations by hand. CopilotKit's CLiF uses agent traces and user actions to generate skills, evals and fine-tuning data instead.
In an InfoQ talk, Brendan O'Leary argues that adoption of AI agents depends on building trust rather than chasing benchmarks. Drawing on usage data, he describes four stages of adoption and common failure points in context building, multi-model routing and feedback loops.
Rivian plans to bring AI agents to its vehicles. More details are expected at the company's AI & Autonomy Day event in December.